Refund Policy

Shipping , Refund and Returns Policy

 Shipping policy

 

At FIT FARM IN TOWN, we aim to provide efficient delivery services to our customers across India.

Delivery Timeframe

All fresh vegetables and fruit items purchased from our store are shipped to pan India and typically delivered within
🚛 30min to 1 hr from the order placement date and time.

Possible Delays

While we strive to ensure timely delivery, please understand that occasional delays may occur due to unforeseen circumstances beyond our control. We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions or require assistance regarding your order or delivery, please don't hesitate to reach out to us FITHYDROPONICS@gmail.com, Our dedicated customer support team is here to help.

Refund and Returns Policy

At FIT (FARM IN TOWN), we strive to provide the highest quality Vegatables and fruits. If you are not completely satisfied with your purchase, we are here to help with our Refund and Return Policy.

 

1. Eligibility for Returns

Items can be returned within 2 hours of receiving after the delivery.

The vegetables and fruits must be damaged , unused in the original packaging and in the same condition. Returns is approved refund will be initiated.

 

Raise a returns on FITHYDROPONICS@gmail.com with suitable photos addached

 

2. Refund Process

Once your products are inspected, we will notify you via email regarding the approval or rejection of your refund.

 

If approved, the refund will be processed, and the amount will be credited to your original method of payment within 1-4 business days.

Note – Shipping costs are non-refundable.

 

6. Contact Us

If you have any questions regarding refunds or returns, please contact us at:

 

Email: FITHYDROPONICS@gmail.com